1. Introduction
Welcome to MADWA.This website, available at https://madwa.com, provides information about MADWA, its handcrafted products, artisans, weaving communities and business activities.By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue use of the website.In these terms, “MADWA”, “we”, “us” and “our” refer to the organisation responsible for operating this website.
2. About MADWA
MADWA is a women-led social enterprise operating in rural Eswatini and KwaZulu-Natal, South Africa, creating handcrafted products in collaboration with local artisans and weaving communities.
This website serves as an informational platform for prospective stockists, trade partners and other interested visitors. It is not an online shop, and products cannot be purchased directly through the website.
3. Use of this website
You may use this website for lawful, informational and legitimate business purposes.
You agree not to:
Use the website for any unlawful, fraudulent or misleading purpose.
Attempt to gain unauthorised access to the website, its systems or associated data.
Interfere with the website's security, functionality or availability.
Copy, reproduce or misuse website content in a way that infringes our rights or the rights of others.
Introduce malicious software, spam or other harmful material through the website.
We reserve the right to restrict access to the website where reasonably necessary to protect its security, integrity or proper operation.
4. Intellectual property
Unless otherwise stated, the content on this website, including text, photographs, images, graphics, branding, logos, designs and other materials, is owned by MADWA or used with permission from the relevant rights holders.
Applicable intellectual property laws protect this content.
You may view and access the content for personal, informational and legitimate trade-related purposes. However, you may not reproduce, distribute, modify, publish, commercially exploit or otherwise use our content without obtaining prior written permission from MADWA or the relevant rights holder.
Nothing in these terms transfers ownership of intellectual property to you. If you wish to use any of our photographs, product imagery, designs or other materials, please contact us for permission.
5. Product information and handmade variations
We make reasonable efforts to ensure that the information and images presented on this website are accurate and current.
Our products are handcrafted, and natural variations in colour, texture, dimensions, materials and finish may occur. These variations are part of the character of handmade work and may not be fully represented in photographs.
Product images, descriptions and other website content are provided for general informational purposes. They should not be treated as a guarantee of exact appearance, specifications or availability.
For current product details, trade pricing, availability and other commercial information, please contact MADWA directly.
6. Trade and stockist enquiries
MADWA welcomes enquiries from prospective stockists, retailers and trade partners.
Submitting an enquiry through the website or by email does not constitute an order, establish a contractual relationship or guarantee acceptance as a stockist.
All trade arrangements, including pricing, product availability, minimum order quantities, delivery arrangements and payment terms, are subject to separate confirmation by MADWA.
Any agreement for the supply of products will be governed by the terms agreed between the relevant parties.
7. Third-party websites and links
This website may contain links to external websites or resources for convenience or informational purposes. MADWA does not control these external websites and is not responsible for their content, availability, accuracy, security or privacy practices.
The inclusion of a link does not necessarily imply endorsement of the linked website or its operators. Visitors access external websites at their own discretion and should review the relevant website's terms and privacy policy.
8. Website availability and accuracy
We aim to keep this website accessible, accurate and up to date. However, we do not guarantee that the website will always be available, uninterrupted, error-free or free from technical issues.
Website content may be updated, changed or removed without prior notice.
To the extent permitted by applicable law, MADWA makes no warranties or representations that the website or its content will be suitable for every purpose or meet every visitor's particular requirements.
Nothing in these terms excludes or limits any rights or protections that cannot lawfully be excluded or limited.
9. Limitation of liability
To the extent permitted by applicable law, MADWA will not be liable for indirect, incidental or consequential losses arising from the use of, or inability to use, this website or reliance on information provided through it.
This provision does not exclude liability where such exclusion is prohibited by law, including liability arising from fraud, wilful misconduct or any other liability that cannot lawfully be limited.
Visitors remain responsible for their use of the website and for verifying any information necessary before making commercial decisions.
10. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.
Please review our Privacy Policy here: [https://madwa.com/privacy-policy/].
11. Changes to these Terms
We may update these Terms of Use from time to time to reflect changes to our website, business practices or applicable legal requirements.
The updated version will be published on this page, together with the revised date.
Your continued use of the website after changes are published will be subject to the updated terms, to the extent permitted by applicable law.
12. Applicable law
These Terms of Use are subject to applicable laws and regulations, including relevant laws in South Africa and, where applicable, Eswatini. Any dispute relating to the use of this website will be addressed in accordance with the applicable law and the jurisdiction of a competent court.
13. Contact us
If you have any questions about these Terms of Use, the website or permission to use MADWA's content, please contact us:
Email: vanessa@madwa.com
Website: https://madwa.com
Last updated: 23 October 2026